ARTISAN FAQS
- What is ArtisanStreet?
- What does ArtisanStreet
offer Artisans? and why should I join?
- Who is a typical ArtisanStreet
Artisan?
- How much does it cost
to exhibit/sell online with ArtisanStreet.com?
- Who pays for shipping?
- How are products shipped?
- Do I need my own computer
or need Internet access?
- What if I already have
my own website or my work is on another Internet site?
- Do I have to stop selling
at fairs and festivals?
- How do I get paid?
- Are there any restrictions
to the type of artwork ArtisanStreet will display online?
- How do I send my images?
- Does ArtisanStreet provide
customer service?
- What are my responsibilities?
- How is my work sold
through ArtisanStreet?
- How does the customer
receive his/her purchase?
- How can I exhibit/sell
my work on ArtisanStreet?
1. What is ArtisanStreet?
ArtisanStreet features one-of-a-kind accessories and gifts – both personal and for the home. The company is committed to providing fine artisans with exposure to a consumer
base of unprecedented numbers.
Outside of art and craft fairs and festivals,
there are almost no distribution channels available for Artisans to
exhibit and sell their work. At the same time, consumers can only find
unique and beautifully made handcrafts when there is a fair operating
for a few days in their neighborhood.
Our mission is to provide artisans and consumers
alike the opportunity to sell/purchase fine hand crafted merchandise
at any time from anywhere in the world. We offer the Artisan the opportunity
to greatly expand sales without leaving the studio. In addition, we
are looking for tomorrow's stars to promote today.
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2. What does ArtisanStreet offer
Artisans? and why should I join?
- ArtisanStreet offers Artisans enormous exposure to prospective customers
with a full marketing, promotion and advertising package.
- We present your work to a worldwide audience of buyers.
- We provide total design and maintenance of Artisan's individual
showroom.
- ArtisanStreet will make the sale, collect the payment, send you
the order, arrange for shipping and send you a check within 20 days
of the customer accepting his/her purchase. You are responsible for
packing your work and shipping.
- There are no hidden costs. The Artisan pays us no fees.
- You, the Artisan, have nothing to lose and everything to gain!
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3. Who is a typical
ArtisanStreet Artisan?
ArtisanStreet's talented Artisans come from many
fields - ceramics, wood, clothing, accessories, silk, glass, jewelry, etc. Our artisans are looking
for broader exposure and distribution opportunities for their work.
ArtisanStreet provides worldwide exposure to those artisans who normally
would not leave their geographical area. ArtisanStreet permits its Artisans
to spend more time at the business of creating - and less in the business
of selling.
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4. How much does it cost to exhibit/sell
online with ArtisanStreet.com?
There is absolutely no charge to Artisans. And
Artisans set their prices and ArtisanStreet handles the rest.
5. Who pays for shipping?
Artisans are responsible for shipping.
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6. How are products shipped?
.Artisans may choose their own shipping methods – from USPS to the various carriers.
7. Do I need my own computer
or need Internet access?
Internet access is necessary.
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8. What if I already have my
own website or my work is on another Internet site?
ArtisanStreet does not require online exclusivity if you have your own website.
However, we do ask that work you submit for inclusion on ArtisanStreet
be priced to match that of your site. Artisans
may withdraw from ArtisanStreet at any time following a 30-day notice.
9. Do I have to stop selling
at fairs and festivals?
No. Again, ArtisanStreet does not request exclusivity.
However, we ask that you let us know when an article has been sold so
that we can remove it from our site to avoid selling an item that is
no longer available.
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10. How do I get paid?
When your work sells, you will receive the full
price you designated upon submission. ArtisanStreet will pay you within
20 days from the date the piece is received unless the buyer informs
us that he is dissatisfied with the item, or the item is damaged. Buyers
have five (5) days from receipt of their package to notify us of their
intent to return the item.
11. Are there any restrictions
to the type of artwork ArtisanStreet will display online?
All work offered on ArtisanStreet is individually
reviewed and juried. We reserve the right to disallow
any offensive material.
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12. How do I send my images?
You may either email us the images in digital
form or you may mail us a disk containing the digital images. Detailed information
is available in our Artisan Information Package.
13. Does ArtisanStreet provide
customer service?
Yes. We offer comprehensive customer service
via e-mail and phone.
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14. What are my responsibilities?
Artisans need only be responsible for two things: (1) carefully pack and ship the item,
then let us know when the package has been sent; (2) notify us immediately when an item has been sold or
is no longer available.
15. How is my work sold through
ArtisanStreet?
We handle all the transactions, credit card processing
and customer service.
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16. How does the customer receive
his/her purchase?
As soon as a customer places an order on ArtisanStreet,
we will notify you via email. You will then ship the item
directly.
17. How can I exhibit/sell my
work on ArtisanStreet?
It's easy. All you need to do is email us -- info@artisanstreet.com or
call us toll free at 1.415.668.6293. We will immediately send you our
"Artisan Information Package." Then, you provide us with your
information and a minimum of 6 images of different pieces. If your work
is selected, we do all the rest.
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